Frequently asked
Before you
brief us.
Plain answers about onboarding, eCourts reliability, language support, data residency, and net invoicing — written for advocates at every scale.
Most advocates are live within forty minutes. We import a CSV of cases or you start from scratch. The Bar Council verification step takes a single OTP.
Yes. Causelist and CNR pulls run on a schedule with automatic retries and drift checks. When a court portal is flaky, the failure surfaces quietly in the dashboard, never in your inbox.
The UI ships in English with a Hindi locale toggle. AI Drafter accepts Hindi prompts and produces Devanagari + Roman scripts side-by-side for hybrid filings.
You receive a one-click ZIP export — cases, hearings, documents, invoices, and the AI conversation history — within 60 seconds. We then purge it from our Indian data centres within 30 days.
VakeelOS issues net invoices in INR. Advocates can attach their own tax line items as needed. We don’t auto-apply GST because most advocates are below the threshold and prefer to opt-in manually.
All data lives in Indian data centres in Mumbai. Documents are stored encrypted; audit logs sit beside them. We never replicate to non-Indian regions.
Yes — on the Firm plan. Roles map to how a chamber actually moves: senior, junior, clerk. Each role sees a different default dashboard and can be scoped per case.
We email you in week 3 to pick a plan. No automatic charges, no surprise bills. If you do nothing, your account moves to the Free tier and your first ten cases stay accessible.
Yes, both. Upgrade or downgrade in settings; we prorate the difference. Cancel any time and we keep your data live for 30 days, then export it as CSV and ZIP on request.
No. We have written zero-data-retention agreements with our LLM providers. Your prompts and uploads are isolated and not used to train any foundational model.
Causelist sync, eCourts CNR sync, and the client portal all assume you are a practising advocate. We verify Bar Council enrolment once during onboarding so the integrations stay clean — and so impersonators stay out.